Frequently Asked Questions
Grocery shopping just got easier! Village Markets Online is our online grocery service powered by Rosie; it's everything you love about Village Markets, online! Shop for your favorite items from the comfort of anywhere. It's easy, fast and affordable. Simply login, shop for your items, and select a pickup time that works for you and let us do the rest.
We have worked very hard to make this an affordable and convenient option and know that you will find the cost to shop online well worth it. We do require a minimum purchase of $30 on all orders.
The current fee structure to use Village Markets To Go Online is as follows:
- Pick up at store: $3.99
- Free Pickup on orders of $150.00 or more.
*Please note: Pricing online may vary from pricing found in store. Fee structure is subject to change.
Village Markets does not offer delivery at this time. Please watch for details about delivery in the future.
Pickup is available daily from 11:00 AM - 6:00 PM
Our online site is available 24 hours a day and 7 days a week. Available slots will vary depending on online order volume for any given day.
On holidays, our pickup and delivery hours are subject to change. You can view available times at checkout during the online shopping process but please don’t hesitate to contact the store if you have further questions about our hours.
We can fulfill same day orders but please keep in mind that all orders require a 3- hour lead time from the time they are placed to the first available time for pickup or. This allows our team the time to process the orders and select your orders, assuring you get only the best quality.
Though some item prices might be different from those in-store, Village Markets To Go works hard to provide the best value for online grocery shopping. All advertised discounts and promotions found in the Village Markets weekly ad are honored at the same price you would receive in the store. If you notice an item that you believe is priced incorrectly, please contact us HERE.
- Create an account using the link on the homepage or by visiting http://www.rosieapp.comwww.rosieapp.com
- Search for items using the search bar at the top of the page
- Search for items using the department navigation on the left hand side of the page.
- Add items to your cart by hovering over the item and selecting the quantity needed.
- Click on the cart tab on the right hand side of the screen
- Select in-store pickup and enter your contact information
- Choose a date and time to pick up your items - be sure to have your confirmation code handy.
- Review your order and enter any promotion codes
- Checkout with your credit card
- Pickup your order at your selected time - be sure to have your confirmation code handy.
The minimum order is $30.00 for online grocery pickup. We don't have a max order. However, items are subject to store availability
You may place your order up to seven days in advance. However, at this point once your order is placed it cannot be modified. We are anticipating an update that will allow you to make an order, select a time slot and modify your order throughout the week. Please watch for update emails. If you need to change your order after it was placed, you will need to contact the store directly.
Whether shopping in store or online with Village Markets Online, our promise is to exceed your expectations by combining the best customer service with the freshest foods. Our team is committed to offering only the highest quality foods and services. Your satisfaction is paramount, which is why we stand behind our products and services 100%.
That's our promise to you.
We do not accept gift cards at this time. Payment must be made by credit or debit card at time of purchase.
We currently do not accept WIC/EBT payments at this time. Payment must be made by credit card at time of purchase. We are working with our software providers and the USDA to make this a possibility in the future.. The only form of payment we currently accept on our site is credit/debit cards.
Paper manufacturer or store coupons may not be used online at this time. Please save those and use them during your in-store shopping trips.
If you miss your timeslot, we will contact you to reschedule. If you know ahead of time you will not be able to meet your pre-selected time, please contact us to reschedule.
- Look for the Village Markets Online parking stall with designated sign.
- Call or text the number on your email confirmation and we will bring your order out to your car.
Items you would like to add at time of pick up would need to be paid for in a separate transaction in-store since the online order was finalized at the time you received email/ text confirmation that your order was ready.
Please contact us HERE You can also talk to an associate in-store and we will be happy to help answer any additional questions you may have. You may also contact our online shopping partners at Rosie by calling 1-855-ROSIE-NOW (767-4366) or via email at firstname.lastname@example.org and they will also be able to assist you.